Training Program
Accelerate your adoption of technology
In order to help users learn SGES effectively, Accelerated Development has designed and set up a training course methodology which leads students through the implementation process of a software project from the ground up to completion:
- Phase 1: Classroom Training – Hands-on learning is a very important part of the overall learning process of SGES. Attendees will be able to use the software and implement a project example step-by-step under the supervision and guidance of an expert. This phase takes 2 days within a group of maximum 8 attendees.
- Phase 2: Remote Support – When users will be involved in their first real software project with SGES, we provide remote support for the first month.
- Phase 3: Q&A and Review – After first month of working with SGES we meet again for a Q & A and review session for 2 days. After that we support users another two months remotely.
Software Tools Maintenance and Support
Maintain Your Investment
Your annual subscription to our software tools maintenance and support services will provide you with access to the following benefits:
- Access to New Features – Increase your effectiveness and efficiency by using new products features delivered continuously via read access to our centralized Subversion repository.
- Direct Technical Support – Resolve technical issues and get technical solutions through telephone, e-mail, and Web assistance provided by specialized support engineers.
- Bug Fixes – Receive bug fixes via Subversion repository, as well as interim solutions from Technical Support.
Software Tools Customization
Expand standard functionality
To ensure customers take full advantage of our software tools, Accelerated Development works closely with them to customize the solution to customer’s specific needs. Customizations can involve the following:
- Changing the functionality, workflow, and processes of our products to fit specific business needs.
- Defining the required configuration of our products.
- Customizing visual aspects of the solution (colors, logos, images, layouts, screen behavior).
- Creating templates for new programming languages.
- Developing additional products functionality or capabilities.